![]() ![]() Re-enable any security software that was disabled in Step 2. Start LockDown Browser to verify installation. Run the installer and accept the prompts to modify or repair LockDown Browser.ĥ. Download the LockDown Browser installer intended for your institution.Ĥ. Afterwards, restore your security software to its normal status.ģ. ![]() Do not use "Switch User" or a "Remote Desktop" access.Ģ. Directly log into the Windows computer as a local administrator with full rights. Also ensure When an OCSP server connection fails, treat the certificate as invalid is checked. Ensure the option Use the OCSP to confirm the current validity of certificates is checked. In the Options window, go to Advanced > Encryption > Validation. Sometimes files get corrupted while they are being downloaded. Click on Tools > Options in the menu bar. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. Make sure the file is not corrupted Download the File Once Again. ![]() So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”. For example, some security software will change the file extension for. Solution 2: Make sure that antivirus or security software is not interfering with the download. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application.
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